Voice User Interface Research

February 2012

Voice user interfaces (VUI) help drivers keep their eyes on the road and hands on the wheel while allowing interaction with the vehicle's navigation, comfort, and convenience systems. These systems are continually improved to allow for better voice recognition and seamless interaction.

The HMI team has completed an extensive evaluation of the VUI for one of our infotainment systems. This study involved customers spending time interacting with our system and our competitors' systems while we used various metrics to evaluate user performance. The results of this study will be used to help make VW Group VUI the industry standard.